Refund policy
Return and Refund Policy
Last updated: September 8, 2026
Every item on snackdaddymerch.com is printed after you place your order. Nothing sits in a warehouse waiting to be swapped out.
Because of that, we can’t accept returns or exchanges for size, fit, color preference, or change of mind. Please check the sizing chart on the product page before you order. Blanks vary between manufacturers, so the chart is more reliable than assuming your usual size. If you’re between sizes, size up.
If something’s wrong, we’ll fix it
Email support@snackdaddymerch.com within 30 days of delivery with:
We’ll send a replacement at no cost to you or issue a refund, at our discretion.
What’s covered: misprints, holes, tears, seams coming apart, wrong item shipped, wrong size shipped versus the size you ordered, and print significantly different from what the product page showed.
What isn’t covered: normal variation in printed apparel. Print placement and ink saturation differ slightly from item to item, and color renders differently on screens than it does on fabric. Small differences are expected and aren’t defects.
In almost every case, photos are all we need.
Please don’t ship anything to us unless we specifically ask you to. Returns are handled by our print partner and go to their facility, not to us. Items mailed to us without being asked for may not be received or processed.
Approved refunds go back to your original payment method. Depending on your bank or card issuer, it typically takes 5 to 10 business days to appear on your statement after we process it.
Original shipping charges aren’t refunded unless the entire order was our error.
Changing or canceling an order
Items enter production quickly, sometimes within a few hours of ordering. We can only change or cancel an order before it enters production.
Email support@snackdaddymerch.com immediately with your order number and we’ll do whatever we can, but we can’t guarantee it. Once production starts, the order is final.
You’re responsible for entering a correct, complete shipping address at checkout.
If the address is incomplete or invalid, the carrier returns the package to our print partner’s facility. We can reship it, but the reship is at your cost. We can’t provide a free replacement for a package delivered to an address you entered incorrectly.
If tracking shows delivery but you don’t have the package, check with the carrier first. They can often locate it or tell you where the driver left it. Also worth checking with neighbors and around the property.
If it’s still missing, email us within 15 days of the delivery scan and we’ll help however we can.
Gift cards, digital products, and anything marked final sale on the product page.
support@snackdaddymerch.com
We reply within 1 to 2 business days, Monday through Friday. Put your order number in the subject line and we’ll find you faster.